In the wake of the $55M verdict in the hotel stalking case involving Erin Andrews, one of the most popular items on the Johnson & Bell website over the past several days is Katherine A. Twardak's article, Making Hotels Safer for Their Guests. Ms. Twardak provides an overview of several steps hotels can implement to enhance the safety of their properties. She also provided a condensed version of her article in a recent Risk Management "Moment."
For years, the hospitality industry has taken steps to improve guest safety at hotel properties. The high-profile nature and large monetary verdict in the Andrews lawsuit will encourage even more robust guest safety and privacy enhancements throughout the hospitality sector.